James “Jimmy” Dixon
jdixon@sqlbeard.com I 919-868-7045 I linkedin.com/in/jimmydixon
| INFORMATION TECHNOLOGY LEAD |
| IT Team Lead • IT Team Member • Sr. MIS Manager • Accounting Support Tech • Network Support Tech • Information Technology 30 Years in Progressive Roles with multi-location operations |
Network Planning and Implementation Microsoft SQL Implementation and Support
Active Directory Design and Maintenance Microsoft Remote Desktop Services Design
BisTrack (ERP) Implementation Telecommunications Implementation/Support
Bistrack Support Document Management Implementation/Support
VMWare Implementation / Support Wide-Area Network Design / Implementation
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Professional Experience |
| Horizon Forest Products 2003 – 2016 |
| IT Team Lead Raleigh, NC 2003-2015
IT Team Member, Raleigh, NC 2015-2016 |
Responsible for the day to day operation of a small data center. Hardware specification, procurement, installation, and maintenance. Responsible for an eleven location multi-state wide area network. Responsible for approximately 100 computers, 85 printers, and 120 telephone sets. Responsible for the installation and maintenance of anti-virus software and associated databases. Responsible for the implementation, training, and daily support operations of BisTrack. Responsible for the setup, maintenance, and monitoring of a VMWare environment to support remote desktop services. Responsible for the migration to new virtual environments, servers and upgrades to BisTrack. Responsible for the design, implementation and maintenance of a customer facing portal for accounting information. Responsible for creation of dashboards, smartviews, and reports (Crystal Reports). Responsible for the creation of user training documentation, and user training guides. Responsible for the creation of database scripts for out-sourced invoicing, for credit report, for customer points tracking, and emailed daily sales reports. Responsible for the integration of companies that were purchased into our network and accounting systems. Responsible for the setup of new branches and branch relocations. Responsible for the implementation of mobile device management, creation of mobile device policy, and creation of bring your own device policy. Assisted with the construction supervision of a multi-branch facility and corporate headquarters. Assisted with the expansion of corporate conference room and audio-visual system definition, and installation. Responsible for the implementation and maintenance of network backup policy. Responsible for the design and maintenance of backup power systems including UPS and backup generation. Responsible for HVAC systems for data center and building. Responsible for the installation of video security system and being able to access systems externally. Create integration of UPS WorldShip and FedEx Ship Manager. Implemented SpiceWorks Network Inventory software. Implemented Print Management software and contract. Notable achievements:
- Corporate Employee of the Year -2008,
- BisTrack Customer Advisory Board – Charter Member – 2009- 2016.
| Med Covers, Inc. 1993-2003 |
| Sr. MIS Director Garner, NC 1993-2003
Responsible for daily IT operations. Responsible for telecommunications at two locations. Responsible for wide area network. Responsible for implementation of two accounting systems. Responsible for end user support and computer maintenance. Responsible for implementation of computer systems and end user maintenance. Provided end-user training on computer systems, and software. Provided assistance for trade show setup, tear-down, and sales. Responsible for interaction with CPA to ensure accounts were maintained according to GAAP. Responsible for year-end closing procedures and balancing of accounts. Worked with attorney in preparing documents for Chapter 11 Bankruptcy filing. Responsible for maintaining records in accordance with the requirements of the Bankruptcy court. Responsible for a 100% sales increase on two targeted accounts. Created integration between accounting system and UPS WorldShip software.
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| Accounting Computer Services 1991-1993 |
| Accounting Software Consultant/Trainer Raleigh, NC 1991-1993
Responsible for the sales, implementation, and support of accounting software (RealWorld and Synchronics). Interfaced with customer and CPA to ensure correct accounting procedures are implemented. Sold and installed networking platforms (3Com and LanTastic). Supported Unix based accounting systems. Certified RealWorld Accounting Consultant, RealWorld Accounting Instructor, and Snow Report Writing Certification. |
| Education |
| North Carolina State University – Computer Science 1982 – 1986
East Carolina University — Accounting 1978 – 1981 |
| Technology Certifications |
| MCSE, MCDBA, MCSA, MCP,
CompTia A+, i-Net+, e-Biz+, IT Project+ Certified Hacking and Countermeasures Professional |
